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FAQ

frequently asked questions

We’ve compiled answers to the most common questions about Hul le Kes below. The topics are organized alphabetically for your convenience.

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Collaborations

Not always. Some garments start as rental pieces or other items made elsewhere. They are then repurposed and finalized at our Manufacturing and Recovery Studios in Arnhem.

Yes, we collaborate with other brands, such as Gray Label and Allude, to drive change in the fashion industry and society.

Collaboration allows us to share knowledge, understand different perspectives, and make a greater impact together.

Dyeing & color

Most upcycled items are dyed with natural plant-based dyes, like avocado seeds, onion peels, and madder. Reactive dyes are used only when necessary for specific colors and are always disclosed. Go to our Natural Dye page for more information.

Color fastness depends on factors like fabric quality and coatings. Over time, natural colors may fade, adding to the garment’s unique character. If you’d like to refresh your garment, you can use our Dyeing Service or attend one of our natural dyeing workshops.

We use locally collected ingredients such as onion peels and avocado seeds, as well as foraged items like chestnuts and gallnuts. Some materials, like madder, are purchased from sustainable sources.

Natural dyes are a sustainable alternative to chemical dyes, which harm ecosystems and people. This approach aligns with our goal to create a circular fashion system.

Gift Cards

Yes, we offer digital gift cards. You can email them directly to the recipient or to yourself first.

Hul le Kes

If you are interested in selling Hul le Kes products in your store, please reach out to us via email. We are selective with our wholesale partners to ensure alignment with our values of sustainability, circularity, and social impact. Wholesale opportunities depend on availability and compatibility with our mission.

The name comes from co-founder Sjaak Hullekes’ surname, divided into three parts for better pronunciation and memorability.

Hul le Kes is a fashion brand that challenges the industry by offering sustainable and circular alternatives. Learn more on our About and Sustainability pages.

Hul le Kes combines artistic craftsmanship with sustainability, offering unique, one-of-a-kind garments from a designers perspective. Our designs reflect the beauty of imperfection, inspired by the lives of artists and the values of circularity. Each piece is carefully created in our Arnhem studios, making it both exclusive and meaningful.

The Hul le Kes Store in Arnhem is open on Wednesday, Thursday and Friday from 10.00-18.00 and on Saturday from 10.00-17.00. Or by appointment, for an appointment please contact us.

Hul le Kes products are sold via our webshop, at Hul le Kes Store in Arnhem, the Netherlands, and through selected retailers. Visit our resellers page for a complete list.

At Wezenstraat 5, Arnhem, Netherlands. Note: The store located upstairs and not wheelchair-accessible.

Hul le Kes was founded by Sjaak Hullekes and Sebastiaan Kramer, with the support of a passionate team.

We believe imperfection tells a story. A garment with natural fading, visible mending, or hand-dyeing celebrates individuality and craftsmanship. By embracing imperfection, Hul le Kes challenges the fast fashion, and social, norm and highlights the beauty of uniqueness.

Made-to-Order

Items are created after purchase. Once ordered, they are made in the right size and fabric at our Manufacturing Studio. The process takes about four weeks.

Approximately four weeks after ordering. If you’re sending your own fabric, the timeline starts once we receive it.

Send it to:
Hul le Kes, Van Oldenbarneveldtstraat 79a, 6828 ZN Arnhem, The Netherlands
Include your name and order number.

This method prevents overproduction and ensures items are tailored to your needs using limited materials.

Monet & Cremer Jackets

Our designers select bindings from leftover fabrics. For specific preferences, email us after ordering.

Yes, order the “your own blanket” option for Monet or Cremer Jackets and send your blanket to us.

Select from the options in our shop, organized by light and dark colors. Blankets are sorted by solid colors, florals, and patterns.

Passports

Passports are included with Hul le Kes garments priced €200 or higher, excluding collaboration and interior items. Did you not get a passport? Please contact us.

Contact us to check if we can provide a replacement based on our records.

It adds emotional value by documenting the garment’s history and care, creating a connection between wearers.

Pre-Order

These items are made after the pre-order period, ensuring no overproduction. Production starts after the final order date, with delivery 3-4 weeks later.

It supports sustainable production and reduces waste. As a thank-you, pre-order items are offered at a discount.

Product care

Hand wash with cold water and natural soap. Wool items can self-clean when aired in damp weather.

Refresh it using our Dyeing Service or dye it yourself. Sign up for our newsletter to join upcoming workshops.

Production & materials

Yes, but our Manufacturing Studio is currently fully booked. Contact us to discuss future opportunities.

Most fabrics are upcycled (post-consumer & post-production), such as bed linens and tablecloths, or deadstock materials. We also work with ecological natural fibers like cotton, linen, hemp and wool.

Most of our products are made in Arnhem, Netherlands, at our Manufacturing and Recovery Studios. If it is not made at our own studios, it is mentioned with the product.

Natural fibers like cotton, wool, and linen align with our sustainable dyeing processes and biodegrade more easily, reducing their environmental impact. By using upcycled or deadstock natural fabrics, we stay true to our circular approach.

Producing locally reduces transportation emissions, strengthens the local economy, and allows for greater control over quality and working conditions. At Hul le Kes, local production also ensures we can upcycle materials efficiently and involve the community in our mission.

Recovery Studio

It’s not always necessary. Contact us to discuss your situation.

A space where we support individuals with a distance to the labor market while repairing garments. Go to the Recovery Studio page for more information.

Shipping

Within the Netherlands: approximately 2 days after your order is shipped. In Europe: about a week. Outside Europe: delivery times depend on the destination and courier services. Please note that we rely on the terms and conditions of courier services, and not all items can be shipped immediately after ordering. If you want to be sure of the quickest delivery, please contact us.

Worldwide. Orders over €150 within the EU ship for free. Please contact us when something is not working.

Sizing

We use gender-inclusive sizing, detailed on our Sizing page. Collaboration items follow partner sizing.

Hul le Kes designs clothes to fit all genders. Our sizing system avoids traditional gender labels, focusing instead on comfort and individuality. This reflects our belief in inclusivity and the freedom to express yourself.

Support

Send us pictures of your textiles by email, and we’ll discuss their suitability.

Purchase our products or donate materials. Financial donations are also welcome. Contact us for workshops or volunteer opportunities.

Sustainability

Yes, we promote circularity through our Repair and Dyeing Services, clothing passports, and upcycled materials. Read more about it on this page.

We use existing and natural materials whenever possible. Certified organic fabrics are used only when necessary. Read more about it on our sustainability page.

Circularity is a system where resources are reused, repaired, and recycled to minimize waste and environmental impact. At Hul le Kes, this means using existing materials, offering repair and dyeing services, and designing clothing passports to extend the lifecycle of our garments. Read more on our circularity page.

Sustainability means meeting today’s needs without compromising future generations. For Hul le Kes, this means working with upcycled materials, reducing overproduction, supporting local communities, and prioritizing the well-being of people and the planet in every aspect of our work.

Vacancies

Paid positions are rare and often filled by former interns or trainees. You’re welcome to send an open application.

Yes, volunteers are essential to our work. Email us your resume and motivation letter.

Yes, we welcome students at all levels and studies. Email us your resume and motivation letter.

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